Question 1

How can I contact the organiser with any questions?

Accepted Answer

Please email hello@freshwalks.co.uk with any questions you may have.

Question 2

What happens if there's bad weather?

Accepted Answer

Walks will only be cancelled in the most severe weather. A high risk of thunder and lightning would be one such situation. Ordinarily, a risk assessment will take place at least 48 hours before a walk. We’ll assess the potential increased danger and always seek to find an alternative route.

Question 3

What if I need the toilet en-route?

Accepted Answer

The majority of our routes (longer walks in particular) don’t have any toilet facilities once we’ve commenced the walk. It’s absolutely 100% OK to go find a bush or some rocks when nature calls. And group discretion can always be facilitated whenever required if you need a few minutes - just ask.

Question 4

Can I bring my dog?

Accepted Answer

Your canine friends are welcome on all of our walks unless explicitly stated so above. Most walks see a few dogs in attendance. We’d draw your attention to the Countryside Code and insist you keep your dog on a short lead when near any livestock. And please make sure you clean up any mess.

Question 5

What is the refund or transfer policy?

Accepted Answer

For Rambles & Hikes, we offer full refunds for 7 days notice before a walk and a transfer to a similar walk anytime after that (upto 48 hours before). You can self-manage this via the Eventbrite platform.

Question 6

What should I wear (clothing and footwear)?

Accepted Answer

Walking boots are recommended for maximum comfort and stability. In terms of clothing, keep one eye on the weather forecast and take a multiple layered approach to what you wear so you can increase and decrease warmth as required. Ideally a base layer, warmer mid-layer and waterproof outer shell.

Delamere Forest

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