Nowaday’s businesses are heavily challenged. Highly connected, critical customers with constantly changing lifestyle and needs are disrupting existing business models and force companies to adapt to this new reality. To successfully innovate, companies need to understand the needs of their customers. Research of the Design Management Institute showed that design-led companies are more successful than others in transforming their business to better meet nowaday’s needs of customers.
Are you looking for new ideas, best-practices and tools how to innovate and transform in a customer-centric, design-driven way? The Service Design Days offer a cross-boundaries event for entrepreneurs, decision makers and influencers who are involved in the innovation and (digital) transformation of their companies. It is the first European event that brings together business and design specialists to learn, share and invent together.
The Service Design Days is a two-day event. The first edition is held in creative Barcelona on the 7th and 8th of October 2016. We welcome decision makers and influencers from all disciplines and industries from Spain and other European countries to find the answers and tools to transform their businesses and to stay ahead of their competition.
With over 10 informative keynotes, two days with insightful interactive masterclasses, and get-together networking drinks, the Service Design Days 2016 will present all the latest knowledge in strategic service design thinking, offering you the information and techniques you need to push your company and teams forward and be ready for the future.
You’ll participate in interactive masterclasses with other entrepreneurs and decision makers. Using methods and tools from areas such as design thinking, business design, lean startup, business model canvas, participatory design and customer experience design.
Purchase a two-day pass to attend both days or purchase a one-day ticket to attend one day, Friday the 7th or Saturday the 8th of October 2016.
Tickets and passes include:
You can find more information about the event, the program and the ticketing terms and conditions on www.servicedesigndays.com. PLEASE NOTE: Tickets will not be refunded after purchase but can be transferred to a third party until two weeks prior to the official start of the event.
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