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Book Review & Discussion : Delivering Happiness:

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A Path to Profits, Passion, and Purpose

About this Event

In this event, you’ll learn

  • How to use the process of elimination to find your passion
  • Why hypergrowth sucks
  • What incredibly simple thing you can do to make sure company culture is off the charts
  • Why a vision should ultimately drive your each and every move

About the Author

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

Overview

“Delivering Happiness” by Tony Hsieh. A modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality study guides that feature detailed chapter summaries and analysis of major themes, characters, quotes, and essay topics.

Delivering Happiness: A Path to Profits, Passion, and Purpose (2010), a leadership and business development book by Tony Hsieh, explores the secrets behind building an enduring, compelling brand and successful business. Nominated for the 2010 Goodreads Choice Award, it is popular with both general readers and book critics. Hsieh is the CEO of Zappos, a business that he helped grow from nothing to more than $1 million gross annual merchandise sales. He sold LinkExchange, a company he cofounded, to Microsoft in 1999 for around $265 million. Zappos has featured in Fortune magazine’s “Best Places to Work For” list.

ideas in this book

  • It is important to discover the one thing you are passionate about, and conversely, what you don’t want to do.
  • Take things slow. Growing fast can be counterproductive if the wrong people are hired.
  • The success of your company is closely tied to your culture, so focus on creating one that you believe in.
  • Strive to be always learning, and make it a priority for your employees as well.
  • Choose one thing you want your organization to be the best at and focus on that thing.
  • Don’t focus on building buzz around your brand, but rather build engagement and trust by treating people well.
  • Have a vision of a higher purpose so that your ultimate outcome will be happiness.
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