Co-creation and Ideation for (Service) Design

Jesse is an independent service design consultant, trainer and coach. He has twelve years’ experience as a service designer, and has worked as a design consultant since 1998 in London, Düsseldorf, Sydney and Amsterdam. Jesse is recognized as a thought leader in the practice of service design, and serves asSenior Vice President of the Service Design Network (SDN) and Editor-in-Chief of the service design journal ‘Touchpoint’.He regularly organizes and speaks at Dutch and international events.He is also co-founder and Head of Training for the Service Design Network Academy.He has worked with a wide range of international brands, including ING, ABN AMRO, Rabobank, Facebook, Optus, Vodafone, Orange and AkzoNobel, as well as the Dutch government.

Jesse Grimes, Kolmiot Service Design

This one-day course will mix two topics: co-creation, and ideation techniques (where co-creation can be a context for ideation).

Neoxphere Technology (SDN Academy satellite)

<h3>Topics covered will include:</h3><li>The importance of co-creation</li><ul><li>Co-creation vs. co-production</li><li>The alternative methods for co-creation (digital/asynchronous, open co-creation, and facilitated co-creation)</li><li>Do’s and don’ts of co-creation</li><li>An introduction to ideation</li><li>Hands-on experience with ideation techniques</li></ul>

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Co-creation and Ideation for (Service) Design

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