Question 1

What does a ticket for ImpactFest include?

Accepted Answer

A ticket for ImpactFest includes admission to the event and access to the full program of inspiring talk shows, sessions, and networking opportunities. Water, coffee, tea, lunch and network drinks are included. VAT is included in the price.

Question 2

What is the difference between a startup/student ticket, an investor ticket and a regular ticket?

Accepted Answer

The startup/student tickets are for companies that are registered at the Chamber of Commerce, not more than 5 years ago, and for students. Investor tickets are strictly for registered investors or representatives of investment organisations. All other participants buy a regular ticket.

Question 3

Can I purchase a ticket at the event?

Accepted Answer

ImpactFest has been sold out for the past five years. Therefore, we advise you to purchase a ticket in advance.

Question 4

Can I receive an invoice?

Accepted Answer

The email confirmation you will receive upon purchasing your ticket serves as an invoice. It contains the payment details and invoice number.

Unfortunately, we are not able to create a separate document.

Question 5

Is it possible to buy multiple tickets at once?

Accepted Answer

Yes, you can buy multiple tickets at once. If you buy more than 10 tickets, you will receive a group reduction. They can all be used individually. You will be able to confirm the names of the participants for every single individual ticket.  This discount does not apply to early bird tickets.

Question 6

Is it possible to cancel my ticket and get a refund?

Accepted Answer

In the unlikely event that you have to cancel your ticket, please reach out to info@impactcity.nl. Cancellation refunds for tickets are considered on a case-by-case basis.

Question 7

Are there food and drinks available at the event?

Accepted Answer

Coffee, tea, and water are available throughout the day. Vegetarian catering is available around lunchtime. A broader variety of drinks will be available around lunchtime and at the end of the afternoon. If you have any specific dietary needs, please reach out to us via info@impactcity.nl.

Question 8

Is the event accessible for individuals with disabilities?

Accepted Answer

We want ImpactFest to be accessible for everybody. However, there might be difficulties for your specific situation. For example, the ground floor is wheelchair-friendly, but the first floor is only accessible by stairs. If you foresee possible access problems, contact us at info@impactcity.nl.

Question 9

What is the working language of the event?

Accepted Answer

ImpactFest communication will be in English. However, the program will possibly have one or two  sessions hosted in Dutch.

Question 10

Can I be involved in the event in any way?

Accepted Answer

There are plenty of possibilities to be involved in ImpactFest. As host of a session, as volunteer or as a sponsor. Check out the possibilities via the website: www.impactfest.nl/want-to-be-part-of-impactfest-2024/.

Question 11

Where can I find the event program?

Accepted Answer

You can find the program on the program page of the website. Once you have bought your ticket, you will also have access to the program via the ImpactFest app. This app will be available from September onwards.

Question 12

If I have other questions, who can I contact?

Accepted Answer

Please send an email to info@impactcity.nl and we will get back to you as soon as possible.

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