ITIL® 4 Foundation (English spoken)

Dock Consulting is een jong en innovatief bedrijf. We zijn gespecialiseerd in service design, management en improvement.Onze focus is om onze klant te helpen met onze trainingen en workshops. Daarnaast bieden wij advies en consultancy.Of je nu zoek naar een-of-the-box training of een maatwerktraining specifiek voor jouw organisatie, we kunnen je helpen. We zijn ervan overtuigd dat we altijd de juiste oplossing hebben uit ons portfolio van business simulaties, workshops en trainingen.

Dock Consulting

The ITIL® 4 Foundation course is designed to give delegates a comprehensive understanding of the ITIL® framework and its role in modern ITSM

Porto

<p>The course will help students to understand:Key IT service management concepts</p><ul><li>How ITIL guiding principles can help and organization to adopt and adapt service management </li><li>The 4 dimensions of service management</li><li>The purpose and components of the service value system</li><li>The activities of the service value chain and how the interconnect</li><li>Know the purpose of key ITIL practices</li><li>Preparation to sit the ITIL4 foundation examination</li></ul>

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ITIL® 4 Foundation (English spoken)

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ITIL® 4 Foundation (English spoken)

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