ITIL® 4 Foundation (English spoken)

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Porto

Rua Martir São Sebastião Afurada

4400-499 Porto

Portugal

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Event description
The ITIL® 4 Foundation course is designed to give delegates a comprehensive understanding of the ITIL® framework and its role in modern ITSM

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The course will help students to understand:Key IT service management concepts

  • How ITIL guiding principles can help and organization to adopt and adapt service management
  • The 4 dimensions of service management
  • The purpose and components of the service value system
  • The activities of the service value chain and how the interconnect
  • Know the purpose of key ITIL practices
  • Preparation to sit the ITIL4 foundation examination
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Date and time

Location

Porto

Rua Martir São Sebastião Afurada

4400-499 Porto

Portugal

View Map

Refund policy

Contact the organizer to request a refund.

Eventbrite's fee is nonrefundable.

Organizer Dock Consulting

Organizer of ITIL® 4 Foundation (English spoken)

Dock Consulting is een jong en innovatief bedrijf. We zijn gespecialiseerd in service design, management en improvement.

Onze focus is om onze klant te helpen met onze trainingen en workshops. Daarnaast bieden wij advies en consultancy.

Of je nu zoek naar een-of-the-box training of een maatwerktraining specifiek voor jouw organisatie, we kunnen je helpen. We zijn ervan overtuigd dat we altijd de juiste oplossing hebben uit ons portfolio van business simulaties, workshops en trainingen.

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