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Marriage or a one-night stand? - The Customer Experience Challenge

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Kapel Meeus

400 Turnhoutsebaan

2110 Wijnegem

Belgium

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On Tuesday, March 26th our next event: Marriage or a one-night stand? - The Customer Experience Challenge will take place in Wijnegem. And you have the honour to be there.

Technology gives customers the power to impose the rules in purchasing goods and services. Leading companies understand that how they deliver is as important as what they deliver. That’s why customer experience (CX) is becoming a big focus of corporate strategies. Companies dream of engaging with their customers and building long-term relationships, based on commitment, trust, loyalty and consistency. Sounds like the story of a happy marriage, right?

Two keynote speakers will talk about CX in the 21st century, and how to address challenges like channel conflicts, siloed data, inaccurate pricing & product information, disjointed channel experience and cultural changes. Companies like BEKAERT and ADB SAFEGATE will bear witness about their journey towards a personalized multi-channel CX.

You will discover the rewards of a holistic approach and find out how today’s SAP technologies support companies to deliver complete, end-to-end customer experiences.

Looking forward to sharing experiences that matter.

Anouck Decock
Customer engagement and commerce - TheValueChain
Anouck.Decock@thevaluechain.be

https://thevaluechain.be/cx-event

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Location

Kapel Meeus

400 Turnhoutsebaan

2110 Wijnegem

Belgium

View Map

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