€246.59

Masterclass | The Transformation from Legacy Operation to Agile Operation

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Daalwijkdreef 47

47 Daalwijkdreef

1103 Amsterdam

Netherlands

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Masterclass
“What does digital transformation mean to your financial services organization?"

Digital transformation can mean many things to many people. Customers are looking at a digital transformation project as a means of:

• Differentiating the customer experience and delivering value to their customers
• Putting the customer at the centre of decision-making
• Encouraging a digital culture where digital is a part of everyone’s role
• Delivering a platform and solution that allows the business to achieve ambitious plans and a competitive edge
• Integrating data from core financial systems to understand customer journeys and behaviour to deliver a more personalized and relevant service

The financial services industry needs a platform that is more than a contact centre solution.

In this Masterclass, eBECS will explore and discuss digital transformation strategies in the Financial Service industry.

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Date and Time

Location

Daalwijkdreef 47

47 Daalwijkdreef

1103 Amsterdam

Netherlands

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