Professional course: Constructive confrontation

Learn to clearly communicate your needs, approach confrontation in a constructive way, and discover different conflict styles.

How do you handle confrontation? 

Your boss says you don’t deserve a raise. A pushy colleague pitches a controversial idea. You’re again stuck with the dullest tasks in a project. How do you handle these everyday challanges? Confrontation can be tough. Do you give in, avoid it altogether, or push your own opinion through? There’s another way: you can learn how to confront. 

Learn to confront 

Handling confrontation with care opens the door to honest communication and mutual understanding. Which verbal and non-verbal skills help you speak up, and clearly express what you want? After this training, you won’t stay away from difficult conversations at work anymore. Instead of avoiding conflict or pushing others aside, you’ll learn to face confrontation in a constructive way, a skill that will benefit you for the rest of your (professional) life. 

Skillful confronting  

In this one-day training, you’ll discover how to become more confident in dealing with confrontation. You will learn how to improve the quality of your conversations and how to act more assertively. This skill will help you stay true to your values and draw more energy from your work. The training begins with identifying your personal conflict style. Together with a small group of peers, you’ll then explore different methods of confrontation and the art of setting boundaries. 

During Learning to Confront you will: 

• Discover when it is (and isn’t) necessary to speak up 
• Combine honesty with tact so your message is clear and constructive 
• Gain insight into the reasons that hold you back from speaking out 
• Practice practical techniques for handling difficult conversations 
• Apply these techniques to your own professional context 
• Build confidence to take more risks and embrace confrontation 

Amir Carmel is an organisational psychologist, group facilitator and mediator, focusing on the human side of work. He mediates work place conflicts, facilitates brave conversations in teams, and support leaders in their personal growth. He teaches practical skills for difficult conversations, communication, and resilience with an approach that combines honesty, depth, playfulness and focus on results.