Question 1

What is included in the training?

Accepted Answer

Check the table on the event page to see what’s included for the different training sessions and/or see the answer on “What is the difference between the pro and expert training?”. To get an idea of what the training looks like, you can also watch our recap from last season.

Question 2

Can I change the name on the ticket?

Accepted Answer

Yes you can. Login to your eventbrite account on a computer  and go to tickets. Click on edit to change your name.

Question 3

When does the training start and end?

Accepted Answer

We start at 09:00 with our introduction, so make sure to be there on time. Our PRO training finishes at 12PM, our EXPERT training includes lunch and an afternoon program that will end around 4PM.

Question 4

Do I need to bring anything?

Accepted Answer

Just your ticket and make sure you are at the location on time to start at 09:00.

Question 5

What is the difference between the PURE and PRO training?

Accepted Answer

Both include the same morning program that will include multiple workshops about our manual and AUTOMATiQ systems, showcase of our app and testriding. The PURE training is done around 12PM. The PRO will stay for a healthy lunch and get more hands-on in smaller groups.

Question 6

I can’t make it on time, what should I do?

Accepted Answer

No worries. If you arrive a bit later, you can still join. No need to let us know. Only If you have a last minute cancellation, please get in touch.

Question 7

The location on the event page shows “to be announced”, when will this be updated?

Accepted Answer

Some venues are not confirmed yet. The locations will be added on the homepage and on your ticket, at the latest 3 weeks before the start date of the event. We will personally inform you once the location is confirmed.

Question 8

My question is not listed here, how do I get in contact with enviolo?

Accepted Answer

Please get in touch with us via our support page: https://support.enviolo.com/hc/en-us

Question 9

What is the enviolo membership?

Accepted Answer

The enviolo membership program is a 1-year subscription of €299. It is currently only available in the whole of Europe. The membership includes:
3 free RTS ticket,  20% discount on orders.enviolo.com, warranty judgment in your shop and more! https://orders.enviolo.com/products/enviolo-membership

Question 10

Where to use the discount code?

Accepted Answer

You will have the option to fill in your promo code during check-out of your preferred date. Once you fill in the code a new box appears called ENVIOLO CODE. Choose the amount of tickets you would like to buy.

Question 11

My discount code doesn’t work, what to do?

Accepted Answer

Double check the code, if it still doesn’t work, please reach out via support@enviolo.com and we’ll have a look.

Question 12

Can I purchase multiple tickets on different dates in 1 order?

Accepted Answer

No, this is not possible. You can only purchase tickets for the same day in 1 order. For every other day you have to place a new order.

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