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Poor and too much metrics might turn into bad insights and incorrect decisions. In this workshop you learn how to identify meaningful key performance indicators (KPIs) and how to place them on actionable dashboards so the enduser can solve proactively performance issues.
You experience how to organize performance management aligned with the defined KPIs. A hands-on exercise on a specific use case is also included and will give a good practice how to define KPIs for your own organization. What's the agenda look like:
09:30 Introduction and objectives
10:00 Analyzing Vision, Mission, Targets, Strategy and Policy
10:30 Performance Management (The High Performance Organization)
10:45 Break
11:00 Use Case Defining KPIs (Exercise)
12:30 Lunch
13:30 How to manage the increasing amount of data
14:30 Break
14:45 Design Value-Based Dashboards
15:30 Wrap-up / Questions
16:00 Network Drink
16:30 End
Join our workshop for a deep dive into the best practices to help ensure you and your teams gain skills and knowledge needed to define the right KPIs for your organization.
Praesto Consulting is a global niche consulting company with offices in London (UK), Rotterdam (NL) and New York (US) providing expertise to complex IT programs. With a core focus on, Business Intelligence (BI), Customer Relationship Management (CRM), Enterprise Performance Management (EPM/CPM) and Digital Experience Optimization.
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